Terms of Service

Agreement Between You and Reallo Technologies LLC. Welcome and thanks for using our websites to search for your next affordable rental home. The terms and conditions here (the “Terms of Service”) govern your use of our websites. When we say “Sites,” we mean websites like reallo.ai, lowincomehousing.ai, and affordablerentals.ai, including any related mobile sites, apps, or other services. These are all owned and operated by Reallo Technologies LLC and its affiliates (together referred to as “Reallo Technologies LLC,” “we,” “us,” or “our”). By using these Sites, you’re agreeing to these Terms of Service. We suggest you also read other linked pages and websites mentioned here, as they might have additional terms that apply to you. The word “Agreement” refers to this mutual understanding based on these Terms of Service, any other posted terms on the Sites, and any written agreement between you and us. We are not real estate brokers or lenders, and our Sites are not meant to create any kind of agent or fiduciary relationship. For more details, see Section 15.
Website Information and Remedies. The rental ads and services on our Sites are provided by Reallo Technologies LLC and/or its subsidiaries. If there’s any breach of our Agreement, we reserve the right to use all legal remedies, including ending your access to the Sites.
User Content, Your License to Us, and Rules for User Content. When you submit content like messages, photos, reviews, or other data to us or the Sites, you’re allowing us to use this content and granting us a right to work with it in various ways. You’re also confirming that you have the right to let us use this content. Remember, anything you submit through the Sites is not secret or exclusive to you. We also expect that any content you provide won’t be harmful, illegal, or violate the rights of others.
Services and Our License to You. Potential renters can search for properties on our Sites for free. We allow you to view, copy, download, and print content from the Sites for personal, non-commercial use, but you must not modify or redistribute it. These rights are specifically for renters using the Sites to look for properties or related services.
Competitor Exclusion. If you’re a competitor of Reallo Technologies LLC or its affiliates, you’re not allowed to access our Sites for any reason. If you’re a competitor, you should stop using the Sites immediately and ensure that no one on your behalf uses them.
Use of Third-Party Call Service. Our listings include phone numbers connected to our advertisers. By calling these numbers, you agree to have your call recorded and monitored for quality and customer service purposes.
Processing Applications and Rent Payments. We might offer a service to pay rent online through a third-party provider. Your use of this service is governed by the provider’s terms, which take precedence over these Terms in case of any conflict. We’re not responsible for the online rent payment or application process services.
Coupons and Promotional Offers. Some listings might have coupons or offers. You must be 18 or older to redeem these, and they’re subject to terms and conditions, respective to the specific property. We’re not responsible for the quality, accuracy, or safety of any products or services redeemed with these coupons.
Tenant Screening. We may offer services for renters and landlords to get background or credit checks through a third party. We don’t control or store these reports and are not responsible for how landlords use them. Your use of these services is governed by the third-party provider’s terms.
No Unauthorized Duplication. You can’t modify, copy, or distribute any content from the Sites without our permission, except as specifically allowed in these Terms.
Trademarks. The names “Reallo Technologies LLC”, “Reallo.ai”, “AffordableRentals.ai”, and any other trademarks, logos, or service marks you see on our Sites are owned by Reallo Technologies LLC or other affiliated parties. You are prohibited from using these marks without our or the owner’s written permission.
Access and Interference. Our Sites may have features that block automated systems. Since much of our information is owned by us or licensed from others, you can’t use robots, spiders, or similar automated tools to access our Sites without our permission. Also, don’t overload our Sites, copy or infiltrate our content without permission, interfere with how our Sites work, or try to get around any access restrictions we set up.
No Unlawful or Prohibited Use. When you use our Sites, you must follow all applicable laws. Don’t use the Sites for anything illegal or that goes against these terms. This includes not using the Sites if you’re under 18 or suspended from them, not spreading spam or viruses, not stealing content or trademarks, not pretending to be someone else, not giving false information, and not sending harmful or illegal materials.
Reporting Intellectual Property Infringement. We respect copyright laws and follow the Digital Millennium Copyright Act (“DMCA”). If you think your work has been copied on our Sites unlawfully, please contact us with detailed information, including your contact details, a description of the work, where it’s found on the Sites, and a statement confirming your ownership or authorization to act on behalf of the owner. Contact our copyright agent at privacy@reallo.ai.
No Brokerage Relationship. Our Sites offer a place for renters and landlords to share information and possibly transact. We’re not real estate or mortgage brokers, and we don’t give financial or real estate advice. We specifically do not get involved in any deals, process payments, or handle leases. Real estate transactions are between you and the other party, and we recommend seeking professional advice for any real estate related matters.
Links to Third-Party Websites; Use of Google Maps. We might include third-party services or links on our Sites. These could help with renting processes or other services. While we help you access these services, we don’t control them or take responsibility for them. Use them at your own risk and always check their terms. Also, our Sites use Google Maps, and your use of it is under Google’s terms and privacy policy.
General Disclaimer. We try to provide accurate information on our Sites and apps, but we don’t guarantee its accuracy. Everything is provided “as is” and we disclaim all implied warranties.
Limitation of Liability. Reallo Technologies LLC and related parties won’t be liable for any kind of damages or losses related to using our Sites, even if we’ve been advised of possible damages.
Modification of the Sites. We can change or remove content on our Sites whenever we want. We might also update these terms, and we’ll let you know when we do. Changes apply immediately for new users and after 10 days for everyone else. Check these terms each time you use the Sites to stay updated.
Privacy. We take your privacy seriously and will handle your information as outlined in our Privacy Policy. Your data is stored on secure computers, guarded both physically and technologically. You can opt-out of communications from us by clicking “unsubscribe” in any email from us and adjusting your preferences. If you don’t agree with our Privacy Policy, please don’t use our services.
Release. Since our Sites are a place for advertising, if you have a dispute with a property or advertiser, you agree not to hold Reallo Technologies LLC or its affiliates responsible. This includes all types of claims, whether you are aware of them or not. California residents, it’s important to note that you give up your rights under California Civil Code §1542 in these situations.
Waiver of Contractual Rights for Violators. If you or anyone affiliated with you violates these Terms of Service, like unauthorized access to the Sites, you can’t enforce any agreement terms related to website use against us or our affiliates.
Nature of Our Services. We provide a platform for properties to advertise affordable rental opportunities. We’re not responsible for the content of these ads or for any rental agreements made between renters and properties.
Services Not Provided.
- You acknowledge that:
  - We don’t get involved in lease negotiations or transactions.
  - Even if we have broker licenses, we don’t offer legal or professional advice. Seek professional help if needed.
  - We don’t have duties towards renters like inspecting properties or verifying ad information.
  - We’re not responsible for the content or actions of third-party websites linked from our Sites.
  - Information on the Sites might not be accurate, and we’re not liable for errors.
  - We can change our services and the Sites without your consent.
  - We comply with laws, but can’t ensure all users do. We’re not liable for the legal compliance of others, including our users.
Indemnity. You’ll protect us from any costs or damages, including legal fees, that come from your breach of this Agreement, your law violations, or your actions that cause us to default under this Agreement.
Resolution of Disputes. If there’s a dispute between you and Reallo Technologies LLC, we prefer to resolve it quickly and neutrally. This might involve mediation or arbitration in Miami, Florida. By agreeing to arbitration, you give up the right to go to court, except for individual small claims. Disputes must remain confidential, and either party can seek injunctions in Florida courts to enforce arbitration or confidentiality. You can opt-out of arbitration within 30 days of accepting these Terms. Claims in arbitration must be made individually, not as part of a class or group.
- The arbitrator has the authority to grant any compensations or relief that are legally allowed, except punitive damages, which are not available to either party.
- The arbitrator will provide a detailed written decision, explaining the key findings and conclusions that support the award. This decision is final and binding. Within 30 days of the award, a party can appeal by requesting a new arbitration with three neutral arbitrators from the same administration. This panel re-examines all aspects of the case and makes a majority decision. Their final award is binding and enforceable in court.
- All disputes related to these Terms of Service or your use of the Sites are governed by Florida law, without considering conflict of law principles. If arbitration isn’t applicable, disputes will be resolved in state or federal courts in Miami, Florida, without a jury trial. Both parties consent to this jurisdiction and venue, and waive any objections. This arbitration agreement is broad and covers all potential claims related to our contractual relationship.
- California residents can report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs, as per California Civil Code Section 1789.3.
Notices. Notices to us should be sent to our mailing address in Miami, Florida. We’ll send notices to your provided email address, which is considered delivered 24 hours after sending, unless we’re notified the address is invalid.
Apple® Terms. If you download our app from the Apple App Store, it’s subject to certain terms. Use it only on Apple products and according to Apple’s App Store Terms. We, not Apple, are responsible for the app and its content, as indicated in our terms of service. Apple has no obligation to provide support. Any app-related warranties, claims, or intellectual property infringement issues are our responsibility, not Apple’s. Apple and its subsidiaries are third-party beneficiaries of these terms, with the right to enforce them.
General. By using the Sites, you agree to our Privacy Policy and all other posted policies. We can refuse service or close accounts at our discretion. We may also assign this Agreement. Our failure to enforce any part of this Agreement doesn’t waive our right to do so later. This Agreement creates no partnership or franchise relationships. If part of the Agreement is invalid, the rest remains effective. We may use your electronic signature, send you communications, and you consent to receive these. Certain sections of this Agreement will survive its termination.
Integration/Re-Affirmation. These Terms of Service and referenced documents are our entire agreement with you and replace any previous agreements. Each time you visit the Sites, you waive any previous rights, re-affirm your commitment to these terms, and agree that the current terms supersede all previous versions.